Frequently Asked Questions
Yes. As soon as our clients receive their notice of audit, we ask that they let us know the audit schedule date. We then lock in one of our RTO Specialists to not only be present at the audit but also to spend up to a whole day with you on the day prior to the audit, to prepare you and your team for the big day.
Absolutely – our team will assist you in preparing the rectification report. If the rectifications are to areas beyond YRS’ material, we will provide you with advice and assistance in getting them fixed.
If you do not have Training Resources for the qualifications or Units of Competency that you are registering for we will research the availability of suitable material and make recommendations on the best providers from which to purchase them.
YRS uses a unique candidate attraction strategy to ensure positions are targeted to the best suited candidates. This strategy includes utilizing our huge database of VET Sector professionals, Social and Professional Media web sites and jobs portals. We also utilize our team’s broad base of contacts in the industry to ensure our clients are able to choose from the best candidates in the market – not just those on the market.
YRS Training Resources come with a two year guarantee. This means if there are any non-compliances advised by an ASQA or State Authority Auditor, our team will rectify those issues at no charge (as long as the original material you purchased from us has not been altered in such a fashion so as to cause the non-compliance).